Why people think travel is glamorous is beyond me. And travel during the holidays? Stupid. But always interesting. I (along with fellow TAS teachers) left Taipei on Friday, December 21 on United's non-stop service to San Francisco. Nice flight. Somewhere around ten hours. Slept a couple times, no more than half an hour each time.
The San Francisco airport is always crowded, but they finally have enough personnel so getting through security is far smoother than it used to be. I cleared customs very quickly, and got my offical welcome "home" which is always fun. Got my suitcase, which surprisingly, wasn't the last one to arrive. Once we got rid of the suitcases, Mary and I proceeded to our next gate. Started out at gate 80, moved to gate 88, then to 82, on to 83, and back to 82. Lots of flights had been delayed because of fog in Chicago, so they kept moving us from gate to gate in hopes that they could get us out. Finally, two hours after our scheduled departure, we were ready to board. I am a premier member, so I always board in seating area 1. Handed the lady my pass, the machine beeped, and she told me I had to wait because my seat was being repaired. Great. That didn't take long, though, and once we finally got airborne, the flight was just fine.
Once we got into Denver, I still had an hour and a half before my next flight, but Mary was probably going to miss her flight to St. Louis. I don't know yet, since I deplaned before she did and I didn't wait around for her.
Off I went, through busy DIA, to Great Lakes in concourse A. Quick check of the monitors, yep, flight is on time. Checked in. Heard flights being cancelled. Mine, still on time, so I went to get something to eat. Back to the gate. Flight now delayed. Finally around 9:00 (three hours after original scheduled departure) the flight was cancelled because our crew had timed out. We were promised a special plane in the morning, so some of us opted to go to hotels, while others headed for the car rental area so they could drive 5 hours to their destination.
I think we got to the hotel around 11:30, and I got to sleep around 1:00 and slept for a good four and a half hours. Not bad. We took the 6:30 shuttle to the airport and cleared security very quickly. I barely had time to take off my shoes and get my clear bag of travel liquids out of my carry on before I was at the head of a line. From there, we headed to our gate. Told to sit down by a very gruff Great Lakes male employee. The smiling female employee told us she was trying to find us. Great. One gentleman told us they might not have the flight for us after all. Great.
I waited a bit, then asked the lady, and she said we had a plane but no crew. Great. However, after a normal amount of wait time, the crew was found, and we had a beautiful flight to North Platte, Nebraska. It was cold, but absolutely clear and beautiful. What could happen now?
Oh, no suitcase? The nice (they are all friendly as heck in North Platte) attendant emailed Denver Great Lakes, but got no response. Called Denver. No response. The normal flight would arrive in an hour and a half, and the suitcase may or may not be on it. We live half an hour from the airport, Russ had been there the night before waiting in vain for me, and we didn't want to drive home and then back, so we had some coffee (Russ) and tea (me), then made a quick trip to Walmart. Back at the airport, they were busy checking everybody in for the departing flight, so I didn't ask anyone if they had any information for me. Instead we chatted with a lady who had the most gorgeous black and tan cocker spaniel while we waited for the flight, and hopefully my suitcase, to arrive.
And it did. Amazing. Moral of the story...have patience and be kind to airline employees. And stop traveling during the holidays.
Oh yeah, why the title "Overnight in Denver. Again."??? Two years ago Russ and I had been delayed in San Francisco long enough that we missed the flight from Denver to North Platte. We were told we were booked on the next morning's flight so we headed to a hotel. At the airport the next morning, we couldn't clear security because we didn't have the proper reboarding passes, and after long discussions with Great Lakes, ended up renting a car to drive back because the flights were all full that day and the next. I did get reimbursed for all expenses, plus a little extra from United because they so royally messed up.
Moral of that story. Have patience with airline employees, write detailed letters to United. And stop traveling during the holidays.